Terms and Conditions 

Thank you for your purchase! We strive to provide exceptional service and ensure that you are fully satisfied with your artwork. Please take a moment to review the information below regarding returns and handling of any issues that may arise.

Return Policy: All sales of original artwork are final. We do not accept returns for purchased artwork. We encourage you to carefully consider your purchase before completing the transaction.

Damaged, Lost, or Undelivered Artwork: While we take great care in packaging and shipping your artwork, we cannot be held responsible for any damage, loss, or failed delivery caused by the shipping service. We use sturdy packaging materials to protect your artwork, but we recommend handling it with care, especially when framing and stretching. In the unfortunate event that your artwork arrives damaged or is not delivered, we suggest following these steps:

  1. Поврежденное произведение искусства. Если ваше произведение искусства повреждено, крайне важно принять немедленные меры. Пожалуйста, задокументируйте повреждение четкими фотографиями и немедленно свяжитесь со службой доставки. Они являются подходящей стороной для разрешения ситуации, поскольку они несут ответственность за любой ущерб, произошедший во время перевозки.
  2. Lost or Stolen Artwork: If your package is marked as “Delivered” but you have not received it or suspect it has been lost or stolen, please double-check the shipping address provided during checkout. Occasionally, packages may be returned to our studio in such cases. If the address is correct and you believe your package is lost or stolen, you must contact the shipping service directly to file a claim. Unfortunately, we are unable to reprint or replace any orders that are lost, stolen, or not delivered.

Copyright Notice: All artwork on this website is the sole property of Tetiana Bondar and is protected by copyright. The images, artwork, and contents of this website may not be copied, collected, or used for personal or commercial purposes without written permission from Tetiana Bondar. This applies to all images, whether they have been sold or not.

If you have any questions or concerns regarding your order, please don’t hesitate to reach out to us at tanuleeta@gmail.com. We are here to assist you and resolve any issues to the best of our abilities.

Thank you for your understanding and support!

Note: The provided text has been rewritten to improve clarity and address the mentioned scenarios. However, it’s important to tailor the content to your specific needs and ensure compliance with legal requirements in your jurisdiction.